FAQs • Whitefish, MT • CivicEngage

Does the Whitefish Ambulance have a payment policy?: Yes. Full payment is required or arrangements must be made within 90 days of the date on the original invoice. The minimum monthly payment required is $35.00, unless other arrangements have been made with our billing service. Please contact Systems Design at 1-800-238-9398 for more information.

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Fire - Ambulance Billing

1. Will the Whitefish Ambulance bill my insurance?: Yes. If you have been transported by Whitefish Ambulance, and you have insurance, please contact Systems Design (our billing company) at 1-800-238-9398 with your insurance information.

2. Does the Whitefish Ambulance have a payment policy?: Yes. Full payment is required or arrangements must be made within 90 days of the date on the original invoice. The minimum monthly payment required is $35.00, unless other arrangements have been made with our billing service. Please contact Systems Design at 1-800-238-9398 for more information.

3. How do I pay my ambulance bill?: Please call Systems Design West at 1-800-238-9398 to make your payment.

4. Does Whitefish Ambulance provide a membership program?: Yes. Residents inside the City of Whitefish and within the Whitefish Fire Service Area are eligible to apply for Rescue Care.

5. Why does a fire truck respond with the ambulance on requests for medical assistance?: All of our firefighters are cross-trained to provide emergency medical care. This combined response provides the additional personnel necessary to assist with a medical event. Because the fire truck can help with scene lighting and diverting traffic, this response increases safety for the responders and the patient. It also carries diverse rescue equipment needed for extracting individuals from a vehicle or confined space.